Do you encounter customers who sometimes appear to be experiencing memory loss or confusion? Do you wonder if you have supported them in the most appropriate way?

This new, innovative short training programme from the Dementia Elevator team at DCU will provide retail staff with basic awareness and skills to recognise possible dementia, to identify some challenges a person with dementia may be experiencing in the retail environment; and then to identify some options to support the person when faced with these challenges and to look at ways to improve the retail environment to become more dementia friendly. Watch a short promo for the programme bellow

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