Volunteering at charity shops plays a vital role in helping unemployed people gain paid employment and has a positive effect on local communities and high streets, according to new research from the think tank Demos.

The research, which is based partly on a survey of 650 charity shop managers and volunteers carried out in 2016 and 2017, follows similar research released in 2013. Researchers this time found that two-thirds of charity shop volunteers felt their role had improved their employment prospects.

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