Triple impact of charity retail
Benchmarking results 2020

Every year the Irish Charity Shops Association conducts a Benchmarking Survey with its members to quantify how shops benefit the charity sector, and also their impact on the communities where they operate and on the environment.

The results for 2020 show that, even though it was a year like no other, the impact of charity shops was still very significant.

Financial impact

  • €36.5 million sales 
  • 5.7 million garments sold
  • 4.8 million customers served

These figures are roughly half those of 2019 as charity shops were only trading for 33 weeks.

Social impact

  • €42 million social impact
  • 8,000 volunteers
  • 600 people employed through Tús and CE schemes
  • 600 people employed

The social impact takes account of the value of volunteer work and the benefit to the community of labour activation schemes.

Environmental impact

  • 14,775 tonnes diverted from landfill
  • Equal to the weight of the Dublin Bus fleet of 1,010 buses
  • 106,000 CO2e tonnes carbon savings

Through sales in their shop charities have diverted 14,775 tonnes of goods from landfill, the equivalent weight of the Dublin bus fleet. This has produced a carbon saving of 106,000 CO2e tonnes through the reuse of items sold in charity shops.

By shopping in a charity shop you are saving money, saving waste and saving the planet. You are also supporting many good causes as our members’ shops raise vital funds for charities nationwide. Many charities have seen an increase in demand for their services during the pandemic so your support is even more important now.

Shop, donate and volunteer in your local charity shop. Visit to find your local shop. 

Download the full press release

Download the triple impact infographic

Download the benchmarking results infographic