The ICSA publishes its Strategy for 2022 - 2025.

The ICSA supports members by lobbying and acting a representative voice for the sector, providing information and tools for best charity retail practice and celebrating the achievements of our members.  To do this the ICSA is committed to continuously improving its own effectiveness and efficiency.  In essence, ICSA supports members to achieve the triple bottom line of social, economic and environmental benefits. 

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